--------------------First:--------------------《How can I order?》

HOW TO ORDAER?

----Ordering items from ShuangXi Trade is fast,easy,and secure.There are never any crowded stores or waiting in line for the hottest new release.You can place your order from the comfort of your own chair anytime,and rely on the fact that ShuangXi Trade only sells authentic products backed by our Satisfaction Guarantee and the Testimonials of very satisfied Sneakerhead customers.

ShuangXi Trade is simple.We accept orders online during normal business hours (Monday through Friday,10am-9pm)to have one our friendly representatives assist you.For the fastest,most convenient service,use order through the website.Your order will be submitted through our secure server and directed to our distribution center for screening and processing.

Here’s how to order online:

---1 Once you have found that perfect pair of shoes,watches and bags,choose what you want,Fill your shipping details and click paypal button.

---2 Confirm your shipping details. A couple of things to know in order avoid delays in processing and shipping.

---3 ShuangXi Trade will send an email to confirm your order if Brands-shopping get your payment by paypal.

How is my order processed?

---Once we receive your Payment,it is carefully screened before it is approved and released to our warehouse.We look for a correct billing address and screen each and every order for possible fraud. If there is any question about your billing information,we’ll notify you by email or telephone that we need additional or corrected information.Please be aware that we are unable to process some orders due to our fraud prevention standards.

---Once your order has been approved and you receive a confirmation in your email,the order goes to our warehouse where they reserve your shoes and ship them.ShuangXi Trade accepts new orders until 10 am Pacific each weekday for shipping the same day.All orders placed after 10 am Pacific will be processed and shipped on the next business day.If you ever have any questions about your package, please contact Customer Service at

--------------------Second:--------------------《DELIVERY SERVICE》

NOTE:

---DONT HESITATE TO ASK YOUR SIZE IN ADVANCE BEFOR YOU BUY ITEMS,BECAUSE SOME SIZES ARE NOT AVAILABLE,EMAIL/MSN:abcdshopping@hotmail.com

---1 We usually process orders within 24 hours, but in some cases it can take up to 48 hours. To calculate when you will receive your order, you need to consider the pocessing time as well as the shipping method you selected..

---2 Orders placed on Saturday and Sunday will be processed on next Monday. The shipping cost is automatically calculated and appeared on your order form.

---3 You can be safe to pay items through PAYAPL....

---4 Estimated Delivery Time:

All items will be shipped during 3-7 workdays by DHL/EMS/TNT to world-wide(INCLUDING U.K)


--------------------Third:--------------------《PAYMENT》
PAYPAL:

Paypal which accepts most major credit and debit cards.
Paypal offers the quickest and easiest method of payment,but only for small amounts due to Fee.
Our Paypal Email Address: Please contact me.


BANK TRANSFER :

Please Email us To Request My Bank Details For Bank Transfer There is no extra charge but takes 4 working days to clear.

CHEQUE POSTAL/ORDER:

Payment by Cheque or Postal Orders allow 4 working days to clear

INTERNATIONAL ORDERS:


Payment by Paypal, Cheque/Postal Order, Bank Transfer, Western Union, Please Email if you have any other preferred payment method other than noted above.

If you receive confirmation of a transaction you don’t recognize,our customer support team will help you sort out the situation.


--------------------Fourth:--------------------《After sale Service》

---ShuangXi Trade 7 Days Satisfaction Guarantee.If for any reason,you are not completely satisfied with your purchase,we will gladly accept your return for an exchange or refund within 7 days of your delivery date if the following conditions are met:

1. Returned items must be completely new in saleable condition.

2. The original shoebox and accessories must be returned with the shoes in new and saleable condition.

3. A return authorization number must accompany all returns and exchanges.

4. Defective products will be accepted within 30 days of the delivery date for exchange only.


RETURN FOR EXCHANGE:

---1 Return Shipping Charges:
Customer will be responsible for the any charge to ship the item back to Sneakerhead.com. If you believe an error was made in your order, please contact Customer Service.
---2 Items returned for exchange:
If the desired item is out of stock, the return will be treated as a return for refund.ShuangXi Trade will issue a refund less the cost of the original free shipping,and we will notify you by email about your refund.
---3 Worn items:
Used or worn items will not be accepted without a defective item return authorization.Please call if you believe your item to be defective.All returns and exchanges must be new and completely unworn.

RETURN FOR REFUND:

MONEY BACK GUARANTEE
---ShuangXi Trade is dedicated to customer satisfaction.We want you to be 100% satisfied with the quality of your purchase.If for any reason you are not pleased with your order,simply contact us via email for a return,When we receive the item(s) back we refund you.

NOTE:
---Money back guarantees will include product costs only;shipping charges(17%)are not included in the refund.or you can asked to change another equal value itemTo receive your money back guarantee,we require that the merchandise be returned in the same condition that you received it(no alterations or signs of usage)with all tags and packaging material still in tact.Prior to shipping the order back to us,contact us email to receive your Authorization Return Number.To see additional details regarding our return policies such as required time frames,product condition,return address,etc ...


--------------------Fifth:--------------------《Wholesale Business》

-----Wholesale prices can and do vary by item, and we only provide wholesale opportunities to business people so please,complete all of the requested information. If you have completed this information,an agent will usually contact you within 7 business days.



Thank you !!
Manager:CARR